{"id":4255,"date":"2026-09-18T11:43:07","date_gmt":"2026-09-18T11:43:07","guid":{"rendered":"https:\/\/rokhamhub.com\/complaints-suggestions\/"},"modified":"2026-09-18T11:43:07","modified_gmt":"2026-09-18T11:43:07","slug":"complaints-suggestions","status":"publish","type":"page","link":"https:\/\/rokhamhub.com\/en\/complaints-suggestions\/","title":{"rendered":"Complaints and suggestions"},"content":{"rendered":"<div class=\"rhx-form\"><div class=\"rhx-rule rhx-rule-slim\"><b>Private and never published<\/b><span>Complaints and suggestions reach the RokhamHub team only. They are never published on the site, and are not shown to the entity concerned without our review and your knowledge.<\/span><\/div><form method=\"post\" novalidate><input type=\"hidden\" id=\"rhx_nonce\" name=\"rhx_nonce\" value=\"45232e0933\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/4255\" \/><input type=\"hidden\" name=\"rhx_action\" value=\"complaint\"><input type=\"text\" name=\"rhx_company_fax\" value=\"\" class=\"rhx-hp\" tabindex=\"-1\" autocomplete=\"off\" aria-hidden=\"true\"><fieldset><legend>Your details<\/legend><div class=\"rhx-grid\"><div class=\"rhx-f\"><label class=\"rhx-req\">Name<\/label><input type=\"text\" name=\"c[name]\" value=\"\"><\/div><div class=\"rhx-f\"><label class=\"rhx-req\">Email<\/label><input type=\"email\" name=\"c[email]\" value=\"\"><\/div><div class=\"rhx-f\"><label class=\"rhx-req\">Mobile number<\/label><input type=\"tel\" name=\"c[phone]\" value=\"\"><\/div><div class=\"rhx-f\"><label>Country<\/label><input type=\"text\" name=\"c[country]\" value=\"\"><\/div><div class=\"rhx-f rhx-full\"><label>Customer category<\/label><select name=\"c[cat]\"><option value=\"\">- select -<\/option><option value=\"consumer\" >End consumer<\/option><option value=\"contracting\" >Contracting company<\/option><option value=\"consultant\" >Engineering or interior design consultancy<\/option><option value=\"contractor\" >Contractor<\/option><option value=\"trader\" >Trader<\/option><option value=\"factory\" >Factory<\/option><option value=\"exporter\" >Export company<\/option><option value=\"importer\" >Import company<\/option><\/select><\/div><\/div><\/fieldset><fieldset><legend>Subject<\/legend><div class=\"rhx-grid\"><div class=\"rhx-f\"><label class=\"rhx-req\">Type<\/label><select name=\"c[kind]\"><option value=\"complaint\">Complaint<\/option><option value=\"suggestion\">Suggestion<\/option><option value=\"report\">Report about an entity<\/option><\/select><\/div><div class=\"rhx-f\"><label>Entity or request concerned (if any)<\/label><input type=\"text\" name=\"c[about]\"><\/div><div class=\"rhx-f rhx-full\"><label class=\"rhx-req\">Details<\/label><textarea name=\"c[body]\" rows=\"6\"><\/textarea><\/div><\/div><\/fieldset><p><button type=\"submit\" class=\"rhx-btn\">Send<\/button><\/p><\/form><div class=\"rhx-support\"><div class=\"rhx-support-ic\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M9.2 9.2a2.8 2.8 0 1 1 3.6 2.7c-.6.2-.9.7-.9 1.3v.4\"\/><circle cx=\"12\" cy=\"17\" r=\".9\" fill=\"currentColor\" stroke=\"none\"\/><\/svg><\/div><div class=\"rhx-support-b\"><b>Need help registering?<\/b><span>Our support team can complete the registration for you, or answer any question in the form.<\/span><div class=\"rhx-support-a\"><a class=\"rhx-btn rhx-line\" href=\"https:\/\/rokhamhub.com\/en\/help-me-register\/\">Help me register<\/a><a class=\"rhx-btn rhx-wa\" href=\"https:\/\/wa.me\/201064646461\" target=\"_blank\" rel=\"noopener\">Support on WhatsApp<\/a><a class=\"rhx-btn rhx-line\" href=\"https:\/\/rokhamhub.com\/en\/user-guide\/\">Step-by-step user guide<\/a><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4255","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rokhamhub.com\/en\/wp-json\/wp\/v2\/pages\/4255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rokhamhub.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rokhamhub.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rokhamhub.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/rokhamhub.com\/en\/wp-json\/wp\/v2\/comments?post=4255"}],"version-history":[{"count":0,"href":"https:\/\/rokhamhub.com\/en\/wp-json\/wp\/v2\/pages\/4255\/revisions"}],"wp:attachment":[{"href":"https:\/\/rokhamhub.com\/en\/wp-json\/wp\/v2\/media?parent=4255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}